Shipping policy

Welcome to trendnestshub. Below is our shipping policy, designed to provide transparent and hassle-free shipping to our valued customers:

1. Order Processing Time

  • All orders are processed within 2-3 business days.
  • Orders are not processed on weekends or holidays.
  • Please ensure your order is placed with the correct details to avoid delays.

2. Shipping Costs

  • Shipping fees will be calculated at checkout.
  • We offer free shipping on certain orders, depending on promotional offers.

3. Shipping Time

  • Shipping usually takes 7-15 business days.
  • Deliveries might be delayed due to unforeseen circumstances such as weather, customs, or pandemics.

4. Shipping Address

  • Ensure that the address provided is detailed and includes the correct postal code.
  • Inaccurate or incomplete information may result in delivery issues.

5. Shipping Regions

  • We ship to various locations which can be selected during checkout.
  • If your region is not listed, please contact us for more information.

6. Unforeseen Delays

  • Weather conditions, pandemics, and customs inspections can cause delays.
  • We strive to keep customers informed about significant delays if they occur.

7. Customs and Duties

  • Customs and import duties may be applied once the shipment reaches its destination.
  • These charges must be paid by the recipient of the parcel.

8. Package Tracking

  • Tracking information will be provided as soon as it becomes available.
  • Tracking updates may not be immediate due to delays in the courier's system.

9. Failed Deliveries

  • In case of a failed delivery attempt, the courier may leave a notification.
  • Please follow up promptly to avoid your package being returned.

10. Returns and Refunds

  • Returns are accepted under certain conditions and must comply with our return policy.
  • Please contact us if you wish to initiate a return.
  • Refund processing times vary and will be communicated after the return is approved.

11. Lost or Stolen Packages

  • trendnestshub is not responsible for lost or stolen packages.
  • We encourage customers to ensure a secure delivery location is provided.

12. Customer Service

  • For all shipping-related inquiries, contact us at [email protected].
  • We strive to respond to all inquiries within 24-48 business hours.

13. Changes to Shipping Policy

  • trendnestshub reserves the right to modify this policy at any time.
  • Changes will be updated on our website to keep you informed.

14. Feedback

  • Your feedback is important to us. Please share your thoughts about our shipping service.
  • We continually strive to enhance our service based on customer feedback.