Return policy

Welcome to our return policy page for trendnestshub. We value our customers and aim to ensure you are completely satisfied with your purchase.

30-Day Return Window: You have 30 days from the receipt of your order to request a return. The product should be unused, in the same condition that you received it, and in the original packaging.

Eligibility Conditions: Items eligible for return must be undamaged, unused, and include all accessories. Please provide a receipt or proof of purchase when processing your return.

Process the Return: To initiate a return, please contact us directly at [email protected] with details and reason for the return. Our customer service team will guide you through the return process.

Refund Timeframe: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 7 business days.

Refund Delays: Please note that bank processing times and potential transfer delays can affect the exact refund time. Factors such as weekends, holidays, and bank schedules can impact this process.

Non-refundable Items: Certain items are non-refundable such as personalized products or those marked as final sale. Any shipping costs incurred during the original purchase are also non-refundable.

Exchange Policy: If you wish to exchange an item, you can let us know while processing your return request. The exchange will be subject to product availability.

We appreciate your understanding of these policies and value your cooperation as we strive to improve our service at trendnestshub.com. For further assistance, please reach out via [email protected].